MANAGING BROKER'S SERIES - TELEPHONE ANSWERING SERVICES
30-May-2008
TREC RULE 1260-2-.04 permits "reasonable use" of a telephone answering service by a real estate broker. Posting a license at a telephone answering service or conducting the major part of one's real estate business through a telephone answering service are not reasonable uses of such a service.
Having calls rerouted or messages taken by an answering service after normal business hours are reasonable uses of a telephone answering service.